Pullman Afternoon Teas - Terms and Conditions

Availability:

There is limited availability on each Pullman Afternoon Tea date so please ensure that you book well in advance to avoid disappointment, as booking will be done on a first come basis.

Dates that these services run will be advertised on our website. This does not guarantee there is still availability on each date shown.

Booking:

To book your Pullman Afternoon Tea please contact the booking office on 01766 516024 as soon as possible before travel.

Please make staff aware of any specific mobility requirements at time of booking so that we can aid you in your experience. Wheelchair spaces are available but strictly limited so please have alternative travel dates in mind.

Please note that the Pullman Afternoon Tea experience is not suitable for children under 10 years of age.

Catering:

The Pullman Afternoon Tea is a set menu for two people consisting of a selection of sandwiches and cakes. Tea and coffee is provided free of charge on the outward and return journey.

Please note that due to limited resources available, we offer a standard no dietary requirement tea, with a gluten free tea option or a vegetarian tea option only.

If you have booked an experience with prosecco, please be aware that you must be 18yrs or older and ID may be requested. If ID is not provided the Prosecco will not be served and a credit voucher offered for the value of the Prosecco.

Amendments to booking:

We are unable to make any amendments to or refund your booking with less than 1 week notice. A £5.00 administration charge is made for other changes. This includes date changes requested due to adverse weather or road conditions, or in the event of ill health.

We reserve the right to change motive power, suspend, reschedule or cancel services if operational circumstances or safety make this necessary. In the event of us cancelling the service, you will be a given a gift card to the same value as your experience.

All bookings are made subject to the Festiniog Railway Company terms and conditions. The Ffestiniog & Welsh Highland Railways reserves the right to amend or re-allocate booked seats at any time.

Festiniog Railway Company
16th April 2019