Our Special Covid-19 refund policy for 2021
With uncertainty still present across the country, and people worrying about making holiday commitments, we have amended our refund policy to help you to book with confidence.
During 2021, we will offer a 100% refund on all advanced bookings up to 1600 on the day before travel. Customers will receive a full refund or credit within 24 hours of cancellation. Hopefully, this will give you the confidence to make your booking but will enable us to resell your seats if we are unable to operate or you are unable to travel.
Please note that any booking not cancelled by 1600 on the day before travel will not be eligible for any refund.
Any information given to us by you will not be used in any way other than to process your order. Card details are not retained and we will never pass your personal information on to any third party.
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